How Bvs Finance Limited and CFBUK Network Ltd collect, use and protect your personal data when we arrange finance on your behalf.
This notice explains how Bvs Finance Limited, together with CFBUK Network Ltd, handles the personal information you share with us when we act as your broker in sourcing an offer of finance.
Bvs Finance Limited are Commercial Finance Brokers and are an appointed representative of CFBUK Network Ltd, who are regulated by the FCA, No. 948648. We act as a broker for our customers. Bvs Finance Limited are Authorised and Regulated by the Financial Conduct Authority, No. 1058730.
Here at Bvs Finance Limited and CFBUK Network Ltd we take your privacy seriously and will use your personal information in a number of ways which will help us approach lenders in order to obtain an offer of finance for any project you instruct us to seek finance for.
We may share your information with, and obtain information about you from, credit reference agencies or fraud prevention agencies.
We may also share details about you and any offer of finance to any lender, guarantor (intended or otherwise), and your legal, property or accounting advisors, as well as to any individual or firm who may have introduced you to us in the first place.
In addition to the above, we will not disclose your information to any company or individual other than in connection with obtaining the finance you seek, except to help prevent fraud or if required by law to do so.
If you are an introducer, we will use your data solely to contact you with information about Bvs Finance Limited and CFBUK Network Ltd about the services we can offer. We will never provide your data to 3rd parties.
For further information on how your information is used, how we maintain the security of your information, and your rights to access, alter and change information we hold on you, please contact us using the details below.
If you are a customer, we will not use your data for marketing purposes. If you are an introducer, we will contact you from time to time with details of our services.
Bvs Finance Limited and CFBUK Network Ltd will be what is known as the "data controller" of the personal data you provide to us. We collect personal data about you, which may also include any special types of information or location-based information.
In order to meet our contractual obligations to you, to source an offer of finance for your consideration, we will gather information in the following areas:
We need to know your basic personal data in order to obtain an offer of finance on your behalf from lenders. We will not collect any personal data from you that we do not need in order to provide and oversee this service to you.
Our panel of lenders may use automated decision-making in respect of your application for finance. We will only collect the minimum amount of data needed and have a clear retention policy for the profiles we create.
You have the right not to be subject to a decision based solely on automated processing, including profiling, which produces legal effects concerning you or any significant effects. You can request human intervention and challenge a decision made this way by contacting us at karlm@cfbuknet.com.
All the personal data we use is controlled by Bvs Finance Limited and CFBUK Network Ltd in the UK. However, for the purposes of IT hosting and maintenance, this information may be located on servers within the European Union. No 3rd parties have access to your personal data unless the law allows them to do so. We have a Data Protection regime in place to oversee the effective and secure processing of your personal data. More information on this framework can be found at www.cfbuk.org.
We may pass your data to UK based lenders in order to provide you with offers of loans and mortgages suitable to meet your requirements.
Your data is stored electronically on our encrypted server, which is at CFBUK Network Ltd's offices in Woodbridge, Suffolk. This server is backed up to Microsoft OneDrive, a cloud-based facility. We also keep some records in paper format — these files are stored in a locked office at our premises and will be archived to an external 3rd party archiving company once your loan has completed and drawn down. If you do not complete a loan through us, we will destroy all data we hold on you after 6 months.
We are required to keep your data for a minimum of 6 years, after which time it will be destroyed.
If at any point you believe retained information is incorrect, you can request to see this information and even have it corrected and possibly deleted. Providing you with this information is free of charge, but charges may apply for excessive requests.
If you wish to raise a complaint about how we have handled your personal data, you can contact our Data Protection Officer, Bharatvir Singh, who can be contacted through 07404 471 803 or bharatvir@bvsfinance.co.uk and who will investigate the matter, or CFBUK Network Ltd's DPO Karl Mallett, who can be contacted through karlm@cfbuknet.com or 0800 999 2015.
Where relevant, you have the right to withdraw consent at any time, and this means that we cannot process your data provided once your consent has been withdrawn.
If you are not satisfied with our response, or believe we are processing your personal data not in accordance with the law, you can complain to the Information Commissioner's Office (ICO). You can complain to the ICO by visiting www.ico.org.uk to start a live chat, or you can call 0303 123 1113.
We will share your details with those banks and other lenders who might be interested in lending money to you, so that they can process your information, allowing Bvs Finance Limited / CFBUK Network Ltd to offer suitable and sustainable products that they provide. If you consent to us passing your details for that purpose, sign to confirm.
